SEIRO Software Development Services Agreement
Business Name: SEIRO (formerly Reynau Studio)
Services: Custom software development, AI consulting and advisory, process optimization, MVP development and launch guidance, and technical training services.
Contact: xavier@lopezreynau.com
MVP Creation & Launch Guidance: Full-cycle development from concept to launch, helping entrepreneurs validate and launch ideas quickly with strategic guidance.
End-to-End Software Development: Strategic, scalable systems built for long-term impact with custom development tailored to specific business goals.
Process Optimization & AI Advisory: Business workflow audits, inefficiency identification, and implementation of AI automations to improve speed and reduce costs.
AI Training & Enablement: Hands-on training to empower teams with AI tools, shifting companies toward tech-driven cultures.
Project refunds are evaluated on a case-by-case basis depending on the project stage and deliverables completed. Refund requests must be submitted within 14 days of project initiation. Completed work and delivered milestones are non-refundable. For custom software development projects, refunds may be prorated based on development progress and delivered components.
Projects may be cancelled by either party with 30 days written notice. Work completed up to the cancellation date will be billed accordingly. Any ongoing development work will be delivered in its current state. Cancellation fees may apply for projects requiring specialized resource allocation or third-party service commitments.
In case of disputes, we encourage direct communication to resolve issues amicably. For unresolved disputes, we follow a structured escalation process: direct negotiation, mediation, and if necessary, binding arbitration. All disputes will be handled in accordance with applicable jurisdiction laws.
Our services comply with all applicable export control laws and regulations. We do not provide services to entities or individuals on restricted trade lists. Clients are responsible for ensuring their use of our services complies with their local laws and regulations.
Email: xavier@lopezreynau.com
Response Time: We aim to respond to all inquiries within 24 hours during business days.
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM (Global Remote Team)
Business Details: SEIRO (formerly Reynau Studio) specializes in custom software development, AI consulting and advisory, process optimization, MVP development and launch guidance, and technical training services.
Service Approach: We provide strategic, scalable systems built for long-term impact with custom development tailored to specific business goals. Our AI-first, agile-driven approach reduces development time while maintaining the highest quality standards.
Export Restrictions: All services comply with applicable export control laws and regulations. We do not provide services to entities or individuals on restricted trade lists.
Any promotional offers, discounts, or special pricing are subject to specific terms and conditions communicated at the time of the promotion. Promotional terms cannot be combined unless explicitly stated. Standard cancellation and refund policies apply to promotional services unless otherwise specified.
Last updated: January 2024
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